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Touchpoint

p-ISSN: 1868-6052
e-ISSN: 2940-2778

Touchpoint - Service Design at the Dawn of AI

Is Ethical Tech Mythical? A deep-dive into service design and social sustainability

Payal Chakraborty, Nikhita Ghugari, Swar Raisinghani

Touchpoint - Service Design at the Dawn of AI 15 No. 1 (2024)
https://doi.org/10.30819/touchpoint.15-1.17     pp: 74-77     2024-06-04

Cite: APA    BibTeX

Chakraborty, P., & Ghugari, N., & Raisinghani, S. (2024). Is Ethical Tech Mythical? A deep-dive into service design and social sustainability. Touchpoint - Service Design at the Dawn of AI, 15 (1), 74-77. doi:10.30819/touchpoint.15-1.17
@article{Chakraborty_2024,
doi = {10.30819/touchpoint.15-1.17},
url = {https://doi.org/10.30819/touchpoint.15-1.17},
year = 2024,
publisher = {Logos Verlag Berlin},
volume = {15},
number = {1},
pages = {74-77},
author = {Payal Chakraborty, Nikhita Ghugari, Swar Raisinghani},
title = {Is Ethical Tech Mythical? A deep-dive into service design and social sustainability},
journal = {Touchpoint - Service Design at the Dawn of AI}
}

Abstract
The excitement around AI is often followed by concerns. As service designers who often play the role of advocates for our customers, how can we evolve the way we work to ensure we continue to play this role with integrity in a rapidly changing world?
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